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{ Monthly Archives } June 2008

When Words Are Not Enough: Rich Media for Training and Documentation (Part 2)

(This three part post is the content of my presentation at DocTrain West on May 5, 2008 in Vancouver, BC. You can view the presentation here.)
You: Media Expert
That sounds like a lot to know and remember. You should keep in mind that you know a great deal about how good media is made. And you [...]

When Words Are Not Enough: Rich Media for Training and Documentation (Part 1)

(This three part post is the content of my presentation at DocTrain West on May 5, 2008 in Vancouver, BC. You can view the presentation here.)
It’s not enough to create a manual or job aid in today’s “instant media” environment. Today’s employees have grown up with and expect a rich media experience wherever they are. [...]

Interviewed on Podcast: Using Video in Training and Documentation

Tom Johnson at the I’d Rather Be Writing blog interviewed me about my session at DocTrain West in May.
Here are the presentation slides.
The presentation content is a three parter starting this week!